Women Snubbed in Top Ten Speakers List, Industry in General

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In a “blog post” listing the top ten social media speakers, The Speakers Group (TSG) listed voices for “your consideration.” Not one of the speakers was a woman, highlighting a much larger social media services industry problem where women are often overlooked for top speaking gigs, and don’t rank as well as men.

Ironically, this topic first came to mind last week when Allyson Kapin — a.k.a. @womenwhotech — led a spirited DC Media Makers session (pictured below) on the same topic. So when I saw the TSG post, I felt compelled to write. I come to this discussion as someone who organizes BlogPotomac, a successful, regional social media conference that intentionally highlights female speakers; as a blogger who has discussed the social media and PR industry’s glass ceiling both in the office and in the blogosphere; and, yes, as a man who speaks frequently on social media.

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There are three problems in the TSG post: 1) A lack of transparency and professional responsibility in the blog post itself; 2) the complete snubbing of women in a highly questionable top ten list, and 3) the larger industry issue that conference organizers apparently want male speakers more than women. For those of you who are used to short posts, I apologize in advance. I am going to handle each of these three issues independently.

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No Ethics In This Post

Section Update: Several listed men have stated they don’t have formal relationships with said TSB agency, making the gender point even worse. – 3:45 p.m. EST, 7/29

Section Update: Formal relationships have now been verified as non-exclusive email agreements, as noted below by Chris Brogan. – 8:45 a.m. EST, 7/30

The word “Our” in TSG’s post title is the real clue. Because the entire roster of speakers, which does include four names who are actually recognizable by me, including friends Brian Solis and Chris Brogan, is represented by TSG. But they never disclose that in the post.
Instead, we get this piece of sales BS:

We have scouted books, articles and conferences for the leading authorities and we have assembled a “top ten” list to help you in your pursuit. What are the qualifications to be listed in our top ten?

1. The individual must be established as a uniquely successful practitioner of social media and/or be frequently called on to share his or her expertise in the field — specifically as it relates to corporate and association social media practices.

2. The individual must have a proven ability to discuss social media in a way that is easily understandable and relevant to each unique audience.

3. The individual must be able to effectively engage the audience (every “expert” who writes an article is not necessarily someone you want on your platform as a speaker).

OK. If one is true, why haven’t I heard of more than half of this list, and I am Highly Active in the business? Of the top ten, only two (the aforementioned) really seem to be top ten speakers. Nevermind, that none, as in zero, of the ten are women. But more on that later. Ethical blogging first, then the bigger civil rights issue.

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No, what we have is sales drivel. And given that these speakers are supposed to be social media experts, it’s ten times worse because we have unethical, undisclosed relationships at play with a disingenuous representation. How transparent and open is that?

Three years ago, such a post would have been blogged about endlessly. Now, we seem to simply accept this kind of bastardization of social media. Thus, corporate marketing has beaten us into submission as the social media sphere simply moves on and finds more interesting content rather than voicing distrust. Even worse, some of our brightest minds are represented in this particular piece of “social” BS.

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People wonder why I have become disenchanted with PR and marketing’s poor use of what could be a great conversational media form. And while I support initiatives like Susan Getgood’s Blog with Integrity, I really think it’s too late and that the train has left the station with corporate’s bastardization of social media. TSG is the norm, not the exception. Now we are left with most doing it poorly, some doing it well. Just like old school corporate communications.

No Social Media Women on TSG’s List

More importantly, TSG’s weak list doesn’t even include one woman. And that’s the big slight. Because we know there are great female speakers in the business, folks like Charlene Li, Allison Fine, Toby Bloomberg, Valeria Maltoni, Beth Kanter, Kami Huyse, Jane Quigley, and on and on.

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Because the list is so questionable, TSG inadvertently admits it did not seek out women social media speakers. If they had, there’s no way some of these guys could stand up against the best female leaders. And that makes TSG’s snubbing of women even more egregious.

See, in essence, the message is mediocre male speakers are better than top notch women.

TSG should be ashamed of issuing the list. Really ashamed, because not only is it an unethical post, it’s also clearly sexist. Though one has to wonder if TSG is truly sexist or if the company is catering to their clientele: Conference organizers. And that, my friends, opens the big can of worms.

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Women Get Snubbed

There are exceptions to the rule, but the recently unveiled Government 2.0 Summit roster seems to represent the norm: A conference predominantly filled with men (and white men at that). Women get snubbed over and over again. And that’s a travesty, because I know a lot of great female communicators in social media that could talk about Gov 2.0 or just about anything, in general.

Conference organizers are not doing their part to highlight female speakers. That’s the real issue.

As organizer of BlogPotomac, I always highlight at least three female speakers or 43% of my roster. And I always have a lady co-emcee with me. See, its not altruism guiding this decision. Think about the communications business: It’s dominated by women! To me, as a conference organizer, I would be a horse’s ass if I did not represent my stakeholder community — which is predominantly women — accurately and fairly.

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If you consider that 43% number versus what I estimate to be at least a 67 to 75% female communicator population, BlogPotomac has more work to do! Since this Fall is the last one, my next conference iteration (if there ever is one) will have to strive to meet that mark.

Yet over and over again, I watch other social media conferences trot out the new boys club (it’s new media, right?). Full disclosure: As a member of that new boys club, I reap the rewards, too, with anywhere between three to ten speaking spots a month. I rarely submit proposals for engagements anymore. I like to think these offered spots are a result of working my butt off to be interesting and create customized content for groups, but fair is fair, and 1/3 of my share should probably be offered to women.

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Conference organizers continuously snub women. And that’s just wrong. I don’t claim to have the answers to this societal problem.

Are there things women can do? Sure, I suppose they could be more assertive, but I refuse to believe the whole cause is that by their very nature men promote themselves more. A majority of blogs are written by men, but only 57% in the U.S., so I’m not drinking that kool-aid. If that was the case we’d see 43% female speakers instead of 10-25%.

We need conference organizers to acknowledge the problem first, then clear action can be taken. Until conference organizers get honest, and expose why they are choosing men over women — even if it’s sexism by oversight – we are going to be left debating the issue. Until then, I can only do my part, which is to honor female speakers with my own conference, suggest female speakers to organizers, and continue to periodically blog on this issue.

Throughout this post and below you have seen the many voices on Twitter and Facebook who have offered their opinions, too. What are your thoughts?

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Look Out for the Train Wreck: Introducing the El Show

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Next week marks the return of podcasting to the lineup of weekly Livingston created social media products.  The El Show features two contentious, crack PR bloggers Richard Laermer (of Bad Pitch Blog and Punk Marketing fame) and myself as we riff on the latest news and trends in the business.  The show will be broadcasted via BlogTalkRadio every Tuesday morning at 8:00 a.m. EST at http://www.blogtalkradio.com/theelshow.

Richard and I are both pretty opinionated, and have lots of fun ribbing each other on Twitter. After some off-line discussion, we decided that the PR industry really needs a punchy, punk marketing-esque podcast.  We already have informative shows from Mitch Joel with Six Pixels of Separation, and Shel Holtz and Neville Hobson’s For Immediate Release.

But where’s the biting commentary?  The brutal banter of talk show radio hosts on the utter ridiculousness of the Ashton Kutcher phenomena?  Or yet another heinous PR pitching trend? Or heated snarky commentary and, yes (gasp), disagreements over important things like… Twitter Follower Counts.

Enter the El Show. Look out for the train wreck!

I hope you’ll join us. We promise not to take the PR industry, social media or our “personal brands,” err, ourselves, too seriously.

What’s Behind a Name

There’s more to this picture than meets the eye. Yes, both of our last names start with the letter El. But the trains are more than a metaphor for two powerhouse bloggers colliding.

Historically, speaking the The El is a name associated with mass transit, specifically elevated trains in major urban areas.  Most notably, Chicago has an El train (as does my hometown, Philadelphia). Perhaps we should make Duke Ellington’s Taking the A Train as our intro music.

 

Six Pixels of Separation – The Twist Image “Buzzing” Podcast

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I was fortunate enough to participate in episode #164 of the Six Pixels Of Separation – The Twist Image Podcast. Mitch Joel hosts the Six Pixels of Separation podcast (and a very successful blog of the same name), where he brings you Digital Marketing, New Media and Personal Branding Insights, Provocations and Foreshadows from his “always on/always connected” world. Mitch is one sharp cookie and his business book, also titled Six Pixels of Separation, is sure to add to the lexicon of social media must-reads.

Because I am in Montreal this weekend (image is from this weekend’s fireworks festival), I had the opportunity to sit down with Mitch and chat. We had a pretty healthy discussion on social media that included social media, PR, personal brands, attraction vs. promotion, and other insights. Check it out!

 

Creating Movements

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This is an excerpt from my keynote speech this morning given to the Young Nonprofit Professionals Network’s “Social Media for Social Good conference.” Valeria Maltoni wrote a great post with the same title featuring ten tips on creating movements just two days ago. Her post was based off of the Brains of Fire Manifesto, “10 Lessons Learned in Igniting Word of Mouth Movements.” Both posts influenced this speech.

Those of us that communicate for nonprofits find ourselves at a crossroads. The new social tools that we are here to discuss are not so new anymore. We’ve seen successes like Barack Obama’s incredible rise to the Presidency. Dynamic movements such as the Iraqi election. And frustrating challenges like fighting off big oil’s influence on the ever delayed climate change bill otherwise known as Waxman Markey.

There have the been the well discussed successes like DonorsChoose and Lil Green Patch. There are the ongoing efforts to fight Swine Flu, or new successes like LiveStrong. And the many, many hyper local and niche causes that touch the lives of their online communities not by the millions, but by the hundreds or thousands everyday.

If you are like me, you are asked all the time to use these media to create movements. BUT.

Yes, that difficult word, BUT.

We are asked to do it in controlled environments. We are asked to ensure brand and message quality. We are asked to contain those people and make sure they do what we want, and also ensure only the “good” ideas are accepted. We are asked to deliver #s of hits or followers. We are asked to master ever evolving technologies. And we are asked to do it with little or no resources. Ironically, if we have time, the last matter is the least difficult.

And that is the crossroads. Movements versus campaigning. Creating open communities with old siloed corporate structures. And yes nonprofits mimic their corporate brethren with siloed structures.

How can you tell the difference? It’s easy. If we are successful, we’re being talked about, rather than talking. People are writing their own stories and ideas about our cause rather than us publishing content. Tweet conversations about you happen instead of links from your Twitter account. Networks, groups, applications, conversations, meet-ups, T-shirts, donations, volunteer events and political actions receive community wide support and in many cases are created by the community itself.

See, the mark of a great social media effort is when the community itself owns it. We can light the match, we can use lighter fluid and kindling, we can fan the flames, but only the community can make our issue, our movement, burn with the full fire of an inferno.

Movements involve people, not Marketing, PR, Comms, Public Affairs, etc., etc. Our job as organizational communicators lies in trying to facilitate a larger conversation by providing the means for people to share, perhaps initiate conversations, and highlight the great work and thoughts of others. But we cannot use these tools to dictate the movement. And that means we must lead our organizations into a new era of communications.

The classic mistake of organizations is to apply the very old publishing content and messages approach to the not so new social media. Don’t make that mistake. And control? Please, why even bother? If you want to control then you don’t understand people, and you are in the wrong business. Get out now. My experience has informed me over and over again that you will fail. Yet, our executives and managers, our internal stakeholders cannot understand the open culture.

Listen before participating, and participate before publishing. Publish shareable information instead of dictating messages. Create relationships instead of transactions. This may as well be Sanskrit to many organizational leaders. And so you are not just asked to change the world, but also your organizations. Patience and consistent efforts, showing results over projects, over periods of time, and most importantly, with newly engaged stakeholders.

Never forget that this is about exciting and enabling people to carry forth the most noble of charges, your cause. You want them to tell their friends over dinner, buy that bumper sticker, make the logo their screen saver, provide an unexpected donation, go out and take pictures, and/or ask their CEO if they can send an email to the company.

See, a movement compels someone to make your cause a part of their life, not just their Facebook profile. It’s always better to have 500 people screaming your wares than 5,000 passive followers who don’t care. Never forget that, either.

Going back to the climate change bill. I cannot help but think of the green movement, and its failure to transcend the environmentalist and conservation movements to the point that American households are doing everything they can to become green. The great failure with Waxman Markey is not how watered down it has become, that big oil is winning, that the bill may never pass. It’s that our congressional representatives can get away with this. The movement is not strong enough.

I began our talk today with my personal nonprofit history. You know I believe this is our generation’s greatest challenge, as great as the fascist threat that faced our grandparents.

It is my hope, my prayer that I can use these god given communication skills, our not so new world of participatory media, and make green something so compelling that it cannot help but become an all powerful movement. I envision a time when people will gladly pay more for green technology, and they will consciously try to reduce their carbon footprint everyday. When disgraces like the Waxman Markey fiasco occur, they will be outraged with their political representatives and demand change, again and again until the right people are in office who will defend our world.

As you go into your sessions today, I ask you to think not about how to get 1000 people into your Facebook groups. Instead, how can you use your Facebook group to engage your fellows, change your work environment, and spark your movement.

 

Upcoming Speaking Engagements and Events

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I’ve got a few speaking engagements coming up over the next few weeks, plus here are a couple more interesting events, too. Here we go:

On Thursday in Washington, I am keynoting the Young Nonprofit Professionals Network’s “Social Media for Social Good conference.” This sold-out event promises to create 150 jazzed up, super excited communicators out to change the world.

In addition, on Wednesday through Thursday DC nonprofit folks will be attending the Bridge conference. I hope to see you there tomorrow!

On Monday next week, I will be in Montreal (a little R&R) and am participating in an informal lunch tweet-up. If you are in town, please touch base with Adele McAlear for information.

Kevin Dugan and Richard Laermer are increasing their Bad Pitch Blog efforts and having a tele-seminar for anyone who needs to improve their media relations — and by default social media. It’s called “Bad Pitch Night School (During The Day).” More details are at their demi-famous NEW url, http://crappypr.com, and it’s on Wednesday, July 29 from 1 p.m. to 2 p.m.EDT. The duo is giving out – count them – 10 free scholarships to some folks between jobs and some students who are student-like. And every registrant receives a free, electronic copy of “Full Frontal PR,” which, as Richard says, doesn’t suck.

Comcast is hosting its Social Media Seminar for Nonprofit Executives on August 4-5 in Philadelphia. This one has a pretty serious line-up of heavy hitters. I will be appearing on the panel dedicated to Choosing Your Social Media Strategy.”

Another conference full of heavy hitters: Mashable’s Social Good Conference is this August 28 in New York City. At this conference, I will be speaking on Social Media for Social Good again.

Finally, DC Twestival will be held on September 10 here in Washington. Place is yet to be determined, but our charitable beneficiary will be Miriam’s Kitchen, an organization that feeds and provides case management services to the homeless. I am working on the committee for this fall’s event, and promise more details. Until then, please save the date.

 

Location, Location, Location!

A recent study from Gartner (see Mashable and eMarketer coverage) has highlighted the burgeoning location marketplace within smartphones. We’re nearing 100 million phones w/GPS chips on them.

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What does this mean for the marketer/communicator? Increasingly people can volunteer their GPS location when they are talking or using the Internet. Rather than get into the technology, it just means that you can factor in one of the most important human experience elements into anyone’s mobile Internet experience: Where they are.

Location, often the rallying cry of franchised organizations from restaurants and big box stores, is finally available to the Internet communicator. No longer does this solely rely on census data and direct mail guesses by zip code, or opt-in snail mail lists. Instead, location can be used for much more, from mobile social networking applications to offers to drop in at local venues and stores.

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The mobile social networking aspect is particularly dynamic. Mashable’s coverage focused almost completely on this. Another marketing firm, U.K. based V.G. Telecom, recently issued a report, “Mobile Social Networking and User Generated Content 2009-2014″ which highlighted this dynamic trend:

The scale of mobile social networking, the number of unique visitors to the Facebook mobile site increased fivefold from 5 million per month in January 2008 to 25 million in February 2009. The latter figure represents 18 percent of Facebook’s 120 million-strong user community in February 2009.

I really wish I could tell you how to use this stuff for your communications effort. But the truth of the matter is that location-based communications has long been dreamed about and experimented with from a communications standpoint. It has never become a foundation for mass market application.

CRT/tanaka has made recommendations to create location applications to map user preferred vendors of products in their specific communities. This is an increasingly used tactic (See Absolut Vodka’s effort). From a nonprofit standpoint, there are obvious meet-up and organizational benefits. Now that location and really mobile Internet usage is finally coming to fruition, the book is open on possibilities.

 

BlogPotomac Registration Opens Up, New Speakers Highlight the Future

370619533Registration for the final BlogPotomac on October 23 is now open. The event promises to bring some of the old, with a heavy focus on what’s coming next in online media.

To that end, I’d like to announce three additional new speakers, each of which will discuss the evolution of online media from their unique technology’s perspective.  Each of their perspectives will shed light on next generation online media as it is evolving now, and what we as marketers and communicators should expect.

FortiusOne CEO Sean Gorman will talk about the impact location based technologies and mapping are making on the web.  With over 10 years of experience at the forefront of the geospatial revolution as a researcher, practitioner, and entrepreneur at FortiusOne, Sean recognizes both the opportunities and challenges presented by the changing Web. Sean brings insight and innovation to the next generation of the Web and seeks to enable users of both GIS and the GeoWeb with solutions that marry the best of both worlds to create actionable intelligence and grow collective knowledge.

Shane_BW_2frontfold Next up is a representative from location based social network GyPSii®, Shane Lennon, Senior Vice President, Marketing & Product Management. GyPSii® connects people, places and communities across networks and devices, from work to play to home, enabling members to share their real life experiences in the virtual world on your mobile phone and the internet. Shane is responsible for strategy, marketing, user adoption, the product portfolio at GyPSii® and is the advocate for end users and the voice of the market. 

And last but not least, the recently appointed Washington DC Director for Strategic Partnerships at Ning Peter Slutsky will be joining us. Ning provides private white label social networks for free, and now has more than 1.3 million networks on its servers. Before joining Ning, he served as the Communications Director at Progressive Strategies, LLC, a Washington, DC consulting firm specializing in new media, communications strategy and using social media tools to promote campaigns and projects aimed at building the progressive movement.

These three speakers will join our preannounced roster of speakers:

  • Renowned social media chronicler Shel Israel will keynote and discuss his book Twitterville (out September 3), including the future of the red hot social network. Everyone will get a copy of his book.
  • Beth Kanter, the top-ranked changeblogger, will discuss how nonprofits are using online media to innovate and affect change.
  • crayonista and ace strategist Jane Quigley will discuss future Internet media forms, such as the semantic web and other new forms she’s watching

There will also be sessions on mobile applications (iPhone and traditional). Amber Naslund will return and join me as co-hostess.  We hope to see you there!

 

Attack of the Facebook Fan Pages

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Warning: This is a rant.

I’m tired of getting the invites to join PR (sub advertising. sub interactive. sub communications) firm fan pages. Four or five times a day since the end of May throughout the business week I get invited to join yet another agency’s Facebook Page of Self Promotion and Back Slapping Excellence!

Before I go too far, yes CRT/tanaka has one, and has had one before the Livingston Communications acquisition (not to mention this summer’s attack of the Facebook fan pages). For the record, we’re not actively running around the PR marketing blogosphere promoting it either.

Back to the rant. Let me be clear: I am not a fan. At first I accepted these from friends, etc. Sure, why not? But you know what, I’ve gotten far too many, and frankly heard too much posturing and BS about companies excellent Facebook fan pages with 100+ fans! And worse — and I know it’s my fault for saying yes — is the spam coming from certain fan pages who abuse their members.

C’mon, folks! You want to be great in social media? Do great work! Find a pro bono client to start with. Build a reputation for it. But don’t posture, promote yourself as social media competent, and then spam bloggers and marketers with bogus invites.

My good friend and sometimes business partner Susan Getgood sees this issue differently. She sees it as a good training ground for PR firms.

Can a Facebook page work? As Kami Huyse noted, sure, if you build value for the fans. But PR (sub advertising. sub interactive. sub communications) people very rarely do that. Instead they just posture themselves and their firms. I wish social media changed this, but hardly so. And after more than a decade in the agency business I’ve learned not to judge PR people by what they say, but rather by what they are actually doing.

As far as training goes or recruitment or simply having the page so you can say you have it in a new business meeting. Great. But frankly, I’ve never heard it come up in a new business meeting. Instead I get unsolicited references to past case studies and theories we’ve put out in the marketplace. Because there’s a reputation there, a result of focusing on doing it and learning by practicing rather than talking about our own properties.

So, yeah, spare me the fan-page. Show me some work. I’ll be much quicker to be interested, respectful, and even write you up on the Buzz Bin.

And if you’re not happy or disagree with this post, please feel free to express yourself on my Facebook Anti-Fan page wall. :P More than 100 Geoff Livingston anti-fans strong.

 

Answers About, Insights Into the @childfund Twitter Effort

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There have been several interesting posts and comments that have arisen about the @childfund Twitter campaign.  Specifically, people have questioned the funding of the effort, and the rising trend of providing a reward for following (Fishing Pond Construction image by ChildFund Australia).

For context, in summary of last Friday’s post:  To celebrate rebranding from the Christian Children’s Fund, ChildFund International is giving gifts of agricultural love and hope from the organization’s gift catalog for every 200 Twitter followers @childfund receives.  These efforts will directly benefit children in Gambia, Zambia, Kenya and Ethiopia. There is no cap on followers, and the offer will continue through July 27.

Funding

OK, on to the controversy: On Twitter and later in a  blog post, Colin Carmichael questioned the funding of the effort:

I’m guessing that ChildFund International set aside a specific amount of money for this campaign to be donated at those 200 follower increments. Note that this is money/aid that ChildFund International already has since they aren’t asking for donations from those followers. My suspicion is that the aid in question was destined for Africa regardless of how many followers @ChildFund gets.

It was my wrong assumption that the money had been allocated of the marketing budget instead of advertising. In actuality, ChildFund International reached out to donors who have said they will fund this campaign. This is above the amount they usually give.

To be clear: The Twitter campaign isn’t about raising money, either. It’s about raising awareness of the work that ChildFund does for deprived, excluded and vulnerable children in the 31 countries where we work.

And it’s more than sponsoring gifts for followers to reach out and spam folks. ChildFund has promised to report back to its Twitter followers who have invested. We designed the effort to attract followers that want to see firsthand how the money can make a difference. Twitter followers can expect open dialogue from @childfund as well as reports in the form of  photos, videos and the stories of those who received the gifts. In short, it’s a two way give and take.

Alex’s Post

Friend and Changeblogger Alexandra Rampy has noticed a trend of the reward for follow effort.  We discussed this, too, when the United Nations Environmental Programme planted a tree for every Twitter follower. Alex’s analysis offered seven tips:

  1. Wait
  2. Set realistic and attainable benchmarks
  3. Mirror realistic rewards
  4. Extend the initiative
  5. Keep momentum
  6. Make it fun
  7. Follow-up

First of all, Alex had some great points in her post.  I want to acknowledge that. We did or are planning to act along most of these steps. Here are some deeper insights into the ChildFund effort as it applies to Alex’s post.

Wait: We could not, unfortunately. Rebranding ChildFund demanded an immediate effort to move capital from the old name to the new effort in a rapid fashion.  In many ways, because Twitter is but the first part of a plan for building a social web community the rest of the year, we wanted to do this first and attract followers quickly. In order to extend the initiative,  we need an interested community.

Attainable benchmarks and realistic rewards: I like what Alex said about 500k followers and a reward of the same fashion.  We have no stated goal, just a hope to attract a strong vibrant community.  I’d rather see 1,500 rapid fans than 150,000 uninterested followers who don’t do anything. Thus it’s an open ended WOM, opt-in initiative that will run for the rest of the month.

Based on cost per gift we felt that 200 followers was the correct benchmark per gift.  Keep in mind followers are not leads, they are people who will give us a chance to maybe, just maybe become a long term Twitter community member.

I like providing a reward in social media. Too many marketing efforts ask you to follow and give nothing back to the follower. Whether it’s a donation and a commitment to report back like this or some other type of give, people need to be rewarded. Social media demands a two-way relationship, not abuse of followers.  Call it a return on freely given social capital.

Follow-up: We hope to build a long-term community with @childfund’s followers. There’s some commonality: Wanting to help children in impoverished countries. A dialogue along those lines seems possible. To succeed, @childfund Twitterer David Hylton and later a new community manager will engage with people in real and meaningful conversations. It’s our hope that people on @childfund’s stream are already seeing Dave talk with, not at them.

Alex has agreed to interview @childfund for more insights into the campaign so stay tuned. And thanks to the many people who have already provided their support for this effort. Please continue spreading the word to your friends.

 

Brand and Reputation Are Not Synonymous

 PR Week sent out a ProfNet request last week dubbed:

Is it a good idea for PR practitioners to use social media to build their personal brand?

3683754511_853a1ce8abOh, we’ve talked about this a lot, and frankly, I am glad to see people aren’t simply drinking the KoolAid, and are now actively debating the merits of personal branding. I could not help, but submit a response. I have no idea if it was accepted, but here is my last draft (KoolAid image by xhalfwaycrooks)…

Here’s the problem: Brand and reputation are not synonymous. Social media experts with huge personal brands and followers number in the tens of thousands may be well recognized, but often don’t have the reputation to match.

For example, when large social media pitches come up with substantial companies, these people don’t get invited to the RFP process. Instead, people with strong reputations for delivering results get invited.

A great example of this is Jane Quigley, relationship director at crayon, a respected communicator with a fantastic reputation in the business. Jane has delivered over and over, yet her personal brand online would be considered good, but not great. Her blog is not particularly well ranked, and she has just over 3,000 followers on Twitter. However, she has the respect that most personal branders want.

Brands can be contrived and follower counts can be manipulated. Reputations are always grounded in results, good or bad. A strong personal brand can be from reputation, but this must be the focus and foundation point. A personal brand founded on continuing results can sustain all sorts of trials and tribulations.

From a corporate standpoint, deploying personal brands instead of teams creates an uncomfortable situation. If the personal brand departs the organization (a la Robert Scoble), the organization is often left in a lurch because its reputation has been strongly linked with one individual. While individuals make good beachheads and can accelerate presence online, it’s better to take the tortoise over the hare.

In the case of my company CRT/tanaka, acquiring Livingston Communications brought a personal brand that accelerated our reputation for social media.  While “Geoff Livingston” adds benefits to CRT/tanaka, we actively highlight other players online to counterbalance said dangers. Further, we anticipate social media competency across the line by year end.