Tag Archives: reputation management

Reputation Management Means Embracing Your Errors

Lindsay Lohan’s eHarmony Profile from Lindsay Lohan
Issues happen. Mistakes are made.  Reputations become tarnished.  This is the way of the world, particularly when an error occurs after a company brand achieves leadership or a human being becomes famous. Sometimes gaffes or human nature takes precedence, and depending on how a company or person handles it, [...]

Four Social Media Primers

Yesterday, I gave another one of my half day workshops on social media to my third PRSA chapter, the National Capitol Chapter (priors were San Antonio and Ft. Worth). Perhaps this one was a little sweeter because it was DC. Thanks to Heathere Keenan and Phil Rabin for having me.
Anyway, I committed to putting [...]