Livingston

Nov
13
2008

The Now Is Gone Bookiversary

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Yesterday marked the one year anniversary of Now Is Gone’s release! So much has happened since then, it’s been amazing and humbling at the same time. Thank you to everyone who supported Now Is Gone (image by lunaweb).

I know Brian Solis also was humbled by the reception towards the book. For me, it was a life changing event (may write more about this on Off Hours), and the culmination of a 15 year dream of becoming an author.

Consider some of the milestones:

  • Thousands of people have read the book
  • We’ve received hundreds of thank yous from folks who said it changed their business life
  • Ike Pigott, Lauren Vargas and I wrote 200 accompanying blog posts on the Now Is Gone blog
  • Now Is Gone received more than 50 positive reviews
  • It was cited by the Wall Street Journal as a resource for small businesses (thank you, Scott Monty)
  • and, it won a silver Axiom Business Book Award
  • Perhaps the most exciting news is that we are approximately 2/3 of the way through the first print edition, and are starting to weigh edits/changes to the original manuscript. The second edition will provide an update, as well as the lessons learned. Some likely changes include more on influencer relations, more on social networks, less on blogs, more on the media’s use of social media, and fewer typos

    A Final Bow for First Edition Sources

    The following bloggers had either blog posts cited in and/or were interviewed for the first edition of Now Is Gone. Some of them won’t make it to the second edition as the book will change quite a bit.

    These sources will remain listed permanently on the Now Is Gone blog to honor them and provide business readers additional source material. If you have questions about marketing the book, or the use of bloggers as sources, I refer you to the previous post, “Marketing Now Is Gone.” To the bloggers, thank you for creating great content in the new media world. The book’s sources are:

    Nov
    12
    2008

    Rebutting Six Arguments for Personal Brands

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    Since last Thursday’s post, “I Don’t Care About Your Personal Brand,” there have been many conversations about why personal brands are or are not valid marketing models (image by Nirav Mehta). There have been some threads that unite to form general arguments for the personal brand, which deserve some discussion. Why? Because they fail to serve social media communicators who work with actual companies.

    1) Self-centeredness: I’ve heard self awareness and self fulfillment as reasons to cultivate personal brands. Why don’t we just call this category self-centered since it’s the personal brand using excuses about self worth to cultivate a personal brand.

    How does ego-centric branding help a corporation? Why would deploying self-centered brands positively help them affect change, stop contrived messaging and engage in real conversations?

    Like the personal brand, companies have been too self-centered, and not market centric. This is the heart of the Cluetrain Manifesto. Any social media consultant needs to read this book, otherwise they will not understand the underpinnings of the social web.

    Companies need to stop BS, and start conversing in real dialogue, as opposed to employing rock stars who may or may not offer value in conversations about larger products/solutions and market needs. Social media requires a human voice, not a rock star personal brand. Just a real person with a real voice reaching out in a genuine conversation.

    I will say the two can coincide if the personality adheres to the company role. Consider Scott Monty and Shashi Bellamkonda.

    2) Personal brands work for consultants: True. It works for the person. That’s great if you are an author or an independent “Army of One.”

    See, the problem is an individual consultant’s model - personal branding - is being sold to companies, and it doesn’t work on a large scale. It does not work for corporate communications - my primary focus. Companies by their very definition are more than one person.

    If you are Microsoft do you really want another Robert Scoble to come and go? Further, personal brands and rock stars undermine teams and the kind of collaborative cultures necessary for corporate success.

    It’s about we, not me. This is a universal facet of all successful life relationships — personal or business. Look how $200 million worth of all-stars have benefited the New York Yankees. Zero rings since 2000.

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    3) Social Media: But it’s social media! Really? I don’t think there’s anything social about a contrived personal brand. I think being genuine and allowing your personality to come through in a conversation is social. Social media implies more than one (as does communications) in a conversation, and conversations offer genuine dialogue between people, not personal brands.

    Personal branding is all about the individual. So when we communicate personal brands in social media spaces we’re messaging at people, rather than engaging with them. That makes for a pretty bad conversation, IMO. See Cluetrain again, and spare me the personal brand BS.

    If you are over-cultivating an intentional personal brand, it’s contrived for business (or vanity) and does not equate to a real conversation. Conversations become a notch in your belt towards achieving your self-image rather than a meaningful, sincere two way conversation.

    4) Personal branding is about building value: Really? Maybe. The way I was taught branding is that a brand is a promise about a service to the marketplace that’s communicated through visual and verbal communications, as well as the actual product/service experiences.

    Building value is about selling stuff to people. Trust me, I do it everyday when I send emails to prospects that contain links to valuable articles related to their business.

    So is personal branding promising to deliver something to the market, or is it salesmanship? If that persona is a consultant or an author then I would say a personal brand. But if not, I might argue the latter — it’s selling in the classic Jeffrey Gitomer sense.

    And if building value is really branding an individual vis a vis thought leadership, how does that personal brand translate to a company’s brand and value proposition? It doesn’t do so very naturally, and I don’t see it as a smart social communications strategy for a company.

    5) You need personality online: Yes! This is true. That’s why we recommend Rohit Bharagava’s book to clients who struggle with this. But there’s a difference between being yourself, and manifesting contrived “Flair” online. Sooner or later BS like this gets called out, or loses attention from the community.

    The most successful individuals with thousands of followers on Twitter (the home of the personal brand) are those that just let it hang out in a natural way. They don’t monitor Qwitter for optimal following, etc. Instead, they do what they do, and share what they want. There’s no real formal strategy.

    6) But you yourself are a personal brand: Am I? Umm, until someone else besides me gets Now Is Gone tattooed on their body, I’m not buying it. It’s gotta take more than a couple thousand friends and followers to become a brand. That bar is way too low. No, I’m just another mouthy blogger. Search Technorati, you’ll find we’re a dime a dozen (image by Shashi Bellamkonda).

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    No one comes to this company because I ride a Ducati. Or because I am particularly vocal on Twitter and on marketing issues like this one. In fact, one could argue that while my personality online rings through and I am genuine, that these aspects of my personality turn away some business opportunities. Clients come to us because of a proven, award-winning track record of social media successes.

    Further, Geoff Livingston, the individual, is not Livingston Communications. There is more than a handful of people operating under this masthead, all with their own personal brand identities. In reality, promising me as Livingston Communications would be bad branding because it would be a lie. I can’t do all or even most of the work. That’s why we are a company, and one that hopes to add ownership partners in 2009.

    I made this same point to personal brander Dan Schawbel. For the record, if you are an individual seeking to build a good consulting brand, I do think Dan’s blog offers great value..

    Oct
    17
    2008

    Four Social Media Primers

    Yesterday, I gave another one of my half day workshops on social media to my third PRSA chapter, the National Capitol Chapter (priors were San Antonio and Ft. Worth). Perhaps this one was a little sweeter because it was DC. Thanks to Heathere Keenan and Phil Rabin for having me.

    Anyway, I committed to putting the four decks from the presentation on the blog, so here they are. Thanks to everyone who participated!

    General Social Media Primer

    PRSA-NCC General Primer
    View SlideShare presentation or Upload your own.

    Influencer Relations

    PRSA-NCC Blogger Relations
    View SlideShare presentation or Upload your own. (tags: influencer bloggers)

    Reputation Management

    Reputation Management
    View SlideShare presentation or Upload your own. (tags: reputation online)

    15-Step Social Media Strategy

    Social Media Strategy
    View SlideShare presentation or Upload your own. (tags: 15 step)
    Jun
    26
    2008

    Geoff Livingston’s Baltimore Tech Council Social Media 101 Keynote

    The following nine minutes represent the first part of my keynote speech at this week’s Greater Baltimore Tech Council Social Media 101 event. Topics include the boom, why social media is important, and common corporate mistakes (nine minutes).

    Our regular interview series will return next week with Director Tom.

    Jun
    05
    2008

    Shel Holtz Talks About the Evolving PR Community

    Last June we had the great pleasure of interviewing Shel Holtz for the Buzz Bin (and the book Now Is Gone). Here’s the original introduction…

    I usually like to write an introduction for our interviewees. Shel Holtz doesn’t need one. We’re honored to have him on the Bin.

    One year later, we are pleased to run one of our final two interviews from this year’s SNCR, a brief chat with Shel Holtz. In this two minute video, Shel talks about how the online PR community has changed over the past 20 years, tips for the newbie and his next book.

    Jun
    04
    2008

    Taking New York by Storm

    yellow-thumb In addition to tomorrow’s Social Media Club DC chat and book signing featuring Brian Solis and I (c’mon out, DC!), Brian and I will be doing another book signing as part of the Tech Set event this Saturday night in New York City.

    The DC event will be held at the Barnes and Noble in the Clarendon neighborhood of Arlington. The New York event will be held at The Hotel Gansevoort, NYC - ROOFTOP BAR (Plunge) in the Meat Packing District). You can register for the DC event here and the New York event here on Facebook.

    For those of you unfamiliar with Now Is Gone, here are some recent reviews from:

  • Ariel on the CyberPR Blog
  • Leo Bottary on Client Service Insights
  • David Berkowitz from Inside the Marketer’s Studio