Tag Archives: crisis

Newspapers Are Like Department Stores

May 5, 2009 – 11:41 pm

There’s much crying about the fall of the major metropolitan newspaper, a process hastened by the severe economic recession. There are many reasons cited, from the rise of new media to poor change management. Yet one can see a similar pattern in recent history, when another mass market product — the department store — also [...]

By Geoff Livingston | Posted in communications, social media | Also tagged , , , , , , , | Comments (13)

Crisis Communications for the Social Web

November 3, 2008 – 1:36 am

Crisis Communications on the Social Web
View SlideShare presentation or Upload your own. (tags: social media)

The reality of business is that crisis happens. Whether it’s cyanide in your medicine, your inability to get airplanes off the ground, or a financial implosion, companies inevitably face difficult, even life threatening situations. Those situations demand crisis management and [...]

By Geoff Livingston | Posted in PR, social media | Also tagged , , , , | Comments (11)