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	<title>Comments on: One Dimensional Social Media Sucks</title>
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	<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/</link>
	<description>Musings and analysis on marketing, buzz and communications.</description>
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		<title>By: Yo nerd &#187; Do Brands Belong on Twitter?</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-122792</link>
		<dc:creator>Yo nerd &#187; Do Brands Belong on Twitter?</dc:creator>
		<pubDate>Wed, 22 Jul 2009 12:16:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-122792</guid>
		<description>[...] So how do one-dimensional organizational brands fit into this mix? When you really think about it, they don’t. As an analogy, when you call customer service, a human answers the phone (eventually) and tells [...]</description>
		<content:encoded><![CDATA[<p>[...] So how do one-dimensional organizational brands fit into this mix? When you really think about it, they don’t. As an analogy, when you call customer service, a human answers the phone (eventually) and tells [...]</p>
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		<title>By: Twitterverse Navigation: Public Figures Who Get It Wrong (And a Few Who Get It Right) &#171; Truth&#8230;Justice&#8230;All That Stuff&#8230;</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-79224</link>
		<dc:creator>Twitterverse Navigation: Public Figures Who Get It Wrong (And a Few Who Get It Right) &#171; Truth&#8230;Justice&#8230;All That Stuff&#8230;</dc:creator>
		<pubDate>Fri, 30 Jan 2009 18:10:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-79224</guid>
		<description>[...] No one wants a product constantly pushed in their face while at the same time feeling company X is oblivious to what&#8217;s going on around them.  Thankfully, it seems more and more companies are putting a great deal of thought into their [...]</description>
		<content:encoded><![CDATA[<p>[...] No one wants a product constantly pushed in their face while at the same time feeling company X is oblivious to what&#8217;s going on around them.  Thankfully, it seems more and more companies are putting a great deal of thought into their [...]</p>
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		<title>By: Blog Last &#187; The Buzz Bin</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73549</link>
		<dc:creator>Blog Last &#187; The Buzz Bin</dc:creator>
		<pubDate>Wed, 17 Dec 2008 15:52:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73549</guid>
		<description>[...] content, and most of it is lousy.&#160; Regardless of what Blog Council PR Rep Michael Rubin says, 86 percent fail because they cannot dedicate themselves to the effort and produce meaningful content [...]</description>
		<content:encoded><![CDATA[<p>[...] content, and most of it is lousy.&#160; Regardless of what Blog Council PR Rep Michael Rubin says, 86 percent fail because they cannot dedicate themselves to the effort and produce meaningful content [...]</p>
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		<title>By: Pew/Internet&#8217;s Future: A Mile Wide and an Inch Deep &#187; The Buzz Bin</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73408</link>
		<dc:creator>Pew/Internet&#8217;s Future: A Mile Wide and an Inch Deep &#187; The Buzz Bin</dc:creator>
		<pubDate>Tue, 16 Dec 2008 12:15:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73408</guid>
		<description>[...] corporate social media is one dimensional, then good social media is primarily two dimensional. Second Life seems to have petered out, [...]</description>
		<content:encoded><![CDATA[<p>[...] corporate social media is one dimensional, then good social media is primarily two dimensional. Second Life seems to have petered out, [...]</p>
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		<title>By: Trust Us &#124; Identity Marketing and Public Relations</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73332</link>
		<dc:creator>Trust Us &#124; Identity Marketing and Public Relations</dc:creator>
		<pubDate>Mon, 15 Dec 2008 12:51:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73332</guid>
		<description>&lt;!--%kramer-ref-pre%--&gt;[...] Some interesting (if at times heated) thoughts on &#8220;one-way social media&#8221; here. [...]&lt;!--%kramer-ref-post%--&gt;</description>
		<content:encoded><![CDATA[<p><a href="http://dev.wp-plugins.org/wiki/Kramer"><img src="http://www.livingstonbuzz.com/nfs/c02/h08/mnt/28447/domains/livingstonbuzz.com/html/wp-content/plugins/kramer/kramer.php?kramer=gif-icon" class="technorati-balloon" alt="Kramer auto Pingback" style="border:0;" /></a>[...] Some interesting (if at times heated) thoughts on &#8220;one-way social media&#8221; here. [...]</p>
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		<title>By: Copywrite, Ink.: Reflecting On Forrester: People Don't Trust Hammers</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73105</link>
		<dc:creator>Copywrite, Ink.: Reflecting On Forrester: People Don't Trust Hammers</dc:creator>
		<pubDate>Sat, 13 Dec 2008 12:25:58 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73105</guid>
		<description>&lt;!--%kramer-ref-pre%--&gt;[...] data create a flurry of promotional, er, blog posts. Geoff Livingston provided an uncharacteristic scolding of sorts. Kami Huyse tried a more subtle approach. And Max Kalehoff was one of the few people to [...]&lt;!--%kramer-ref-post%--&gt;</description>
		<content:encoded><![CDATA[<p><a href="http://dev.wp-plugins.org/wiki/Kramer"><img src="http://www.livingstonbuzz.com/nfs/c02/h08/mnt/28447/domains/livingstonbuzz.com/html/wp-content/plugins/kramer/kramer.php?kramer=gif-icon" class="technorati-balloon" alt="Kramer auto Pingback" style="border:0;" /></a>[...] data create a flurry of promotional, er, blog posts. Geoff Livingston provided an uncharacteristic scolding of sorts. Kami Huyse tried a more subtle approach. And Max Kalehoff was one of the few people to [...]</p>
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		<title>By: ¿Forman las marcas parte de Twitter? &#124; Mashable</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73059</link>
		<dc:creator>¿Forman las marcas parte de Twitter? &#124; Mashable</dc:creator>
		<pubDate>Fri, 12 Dec 2008 22:56:45 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73059</guid>
		<description>[...] encaja la marca de una organización de una dimensión en esto? Cuando realmente lo piensas,  no encajan. Como una analogía, cuando llamas al servicio de atención al cliente, un ser humano contesta el [...]</description>
		<content:encoded><![CDATA[<p>[...] encaja la marca de una organización de una dimensión en esto? Cuando realmente lo piensas,  no encajan. Como una analogía, cuando llamas al servicio de atención al cliente, un ser humano contesta el [...]</p>
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		<title>By: Snow Vandemore</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73047</link>
		<dc:creator>Snow Vandemore</dc:creator>
		<pubDate>Fri, 12 Dec 2008 19:00:41 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73047</guid>
		<description>Do you think that corporations will start to employ FT bloggers/tweeple solely for the purpose of communicating with customers on a personal level?  How great would it be to speak with a real person on Twitter about a brand in a real sense, not just a corporate talking &quot;head.&quot;  I&#039;m sure this has been discussed before, but I&#039;m surprised I don&#039;t see more of it.</description>
		<content:encoded><![CDATA[<p>Do you think that corporations will start to employ FT bloggers/tweeple solely for the purpose of communicating with customers on a personal level?  How great would it be to speak with a real person on Twitter about a brand in a real sense, not just a corporate talking &#8220;head.&#8221;  I&#8217;m sure this has been discussed before, but I&#8217;m surprised I don&#8217;t see more of it.</p>
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		<title>By: Lewis Green</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73045</link>
		<dc:creator>Lewis Green</dc:creator>
		<pubDate>Fri, 12 Dec 2008 18:44:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73045</guid>
		<description>Geoff,

I agree with you but Michael also makes a point when he says many of us don&#039;t trust big business, and that likely translates onto thier blogs as well. Here&#039;s a big problem, as I see it.

Companies don&#039;t know how to adopt social media as a vehicle for their customers. Instead of seeing the value it can offer through Inbound Marketing, they try to use it for Outbound Marketing, PR and Advertising, just as you suggest. Part of that happens, I think, because so much of what companies learn about social media comes from evengelists and techies who don&#039;t know the difference between Inbound Marketing and Outbound Marketing or ROI and Value.

To anyone who will listen, I encourage them to see blogs as a tool much like CRM or the customer call center, where we listen, customers talk, and we learn what our customers want and need, and then we do everything we can to create great customer experiences around what we learn. At the end of the day, that is a goal of Inbound Marketing.</description>
		<content:encoded><![CDATA[<p>Geoff,</p>
<p>I agree with you but Michael also makes a point when he says many of us don&#8217;t trust big business, and that likely translates onto thier blogs as well. Here&#8217;s a big problem, as I see it.</p>
<p>Companies don&#8217;t know how to adopt social media as a vehicle for their customers. Instead of seeing the value it can offer through Inbound Marketing, they try to use it for Outbound Marketing, PR and Advertising, just as you suggest. Part of that happens, I think, because so much of what companies learn about social media comes from evengelists and techies who don&#8217;t know the difference between Inbound Marketing and Outbound Marketing or ROI and Value.</p>
<p>To anyone who will listen, I encourage them to see blogs as a tool much like CRM or the customer call center, where we listen, customers talk, and we learn what our customers want and need, and then we do everything we can to create great customer experiences around what we learn. At the end of the day, that is a goal of Inbound Marketing.</p>
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		<title>By: jennydecki</title>
		<link>http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/comment-page-1/#comment-73044</link>
		<dc:creator>jennydecki</dc:creator>
		<pubDate>Fri, 12 Dec 2008 18:35:11 +0000</pubDate>
		<guid isPermaLink="false">http://www.livingstonbuzz.com/2008/12/11/one-dimensional-social-media-sucks/#comment-73044</guid>
		<description>A blog is a platform that delivers information a certain way. It is only a tool. This lumps the blog that delivers press releases with blogs that deliver information. 

It&#039;s b.s. statistics and you&#039;re just propigating the problem by not calling out the problem with the stats. 

Next we&#039;ll talk about how php-coded sites or javascript widgets aren&#039;t trusted when used by companies. 

Focus on the communication and why that isn&#039;t trusted, not the delivery method. 

Because if the delivery method is so important you would compare blogs to commercials. Not commercial blogs to personal blogs. It&#039;s really just a false premise bringing on results that people want to talk about. It&#039;s rigged.</description>
		<content:encoded><![CDATA[<p>A blog is a platform that delivers information a certain way. It is only a tool. This lumps the blog that delivers press releases with blogs that deliver information. </p>
<p>It&#8217;s b.s. statistics and you&#8217;re just propigating the problem by not calling out the problem with the stats. </p>
<p>Next we&#8217;ll talk about how php-coded sites or javascript widgets aren&#8217;t trusted when used by companies. </p>
<p>Focus on the communication and why that isn&#8217;t trusted, not the delivery method. </p>
<p>Because if the delivery method is so important you would compare blogs to commercials. Not commercial blogs to personal blogs. It&#8217;s really just a false premise bringing on results that people want to talk about. It&#8217;s rigged.</p>
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