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	<title>Comments on: Solutions Stars: Start with Listening</title>
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	<description>Musings and analysis on marketing, buzz and communications.</description>
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		<title>By: Geoff Livingston</title>
		<link>http://www.livingstonbuzz.com/2008/10/23/solutions-stars-start-with-listening/comment-page-1/#comment-66674</link>
		<dc:creator>Geoff Livingston</dc:creator>
		<pubDate>Thu, 23 Oct 2008 22:29:11 +0000</pubDate>
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		<description>Yin:  Good point, it does get back to footwork, doesn&#039;t it?</description>
		<content:encoded><![CDATA[<p>Yin:  Good point, it does get back to footwork, doesn&#8217;t it?</p>
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		<title>By: Yin Chang</title>
		<link>http://www.livingstonbuzz.com/2008/10/23/solutions-stars-start-with-listening/comment-page-1/#comment-66663</link>
		<dc:creator>Yin Chang</dc:creator>
		<pubDate>Thu, 23 Oct 2008 21:15:54 +0000</pubDate>
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		<description>Great post.  You can see what companies actually listen to conversations (especially their customers) versus those who don&#039;t.  The vast differences in how they are perceived by customers is very telling.

Companies who listen: Whole Foods, Dell, Zappos, Pottery Barn 

Companies who don&#039;t listen: Comcast, Verizon, AT&amp;T, Microsoft</description>
		<content:encoded><![CDATA[<p>Great post.  You can see what companies actually listen to conversations (especially their customers) versus those who don&#8217;t.  The vast differences in how they are perceived by customers is very telling.</p>
<p>Companies who listen: Whole Foods, Dell, Zappos, Pottery Barn </p>
<p>Companies who don&#8217;t listen: Comcast, Verizon, AT&amp;T, Microsoft</p>
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