http://www.livingstonbuzz.com/2007/12/04/protecting-online-reputation/ Musings and analysis on marketing, buzz and communications. Sat, 20 Mar 2010 09:24:44 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.livingstonbuzz.com/2007/12/04/protecting-online-reputation/comment-page-1/#comment-35573 Now Is Gone » Three Ways to Use Social Media for HR Needs Mon, 11 Feb 2008 11:20:59 +0000 http://www.livingstonbuzz.com/blog/2007/12/04/protecting-online-reputation/#comment-35573 [...] At the same time, social media reputation management becomes increasingly important for companies who must be ready to deal with disgruntled and former [...] [...] At the same time, social media reputation management becomes increasingly important for companies who must be ready to deal with disgruntled and former [...]

]]> http://www.livingstonbuzz.com/2007/12/04/protecting-online-reputation/comment-page-1/#comment-25253 It takes more than gestures to deliver amazing customer service : NevilleHobson.com Tue, 11 Dec 2007 15:42:38 +0000 http://www.livingstonbuzz.com/blog/2007/12/04/protecting-online-reputation/#comment-25253 <!--%kramer-ref-pre%-->[...] Dec 4, 2007: Protecting Online Reputation » The Buzz Bin [...]<!--%kramer-ref-post%--> [...] Dec 4, 2007: Protecting Online Reputation » The Buzz Bin [...]

]]> http://www.livingstonbuzz.com/2007/12/04/protecting-online-reputation/comment-page-1/#comment-23942 Now Is Gone » Big Companies Form Private Blog Council Thu, 06 Dec 2007 03:40:26 +0000 http://www.livingstonbuzz.com/blog/2007/12/04/protecting-online-reputation/#comment-23942 [...] want to talk about things like when to get support from consultants and PR firms, how to “manage” disgruntled consumers, astroturfing incidents etc., without catching a bunch of grief about being [...] [...] want to talk about things like when to get support from consultants and PR firms, how to “manage” disgruntled consumers, astroturfing incidents etc., without catching a bunch of grief about being [...]

]]> http://www.livingstonbuzz.com/2007/12/04/protecting-online-reputation/comment-page-1/#comment-23609 Kami Huyse Wed, 05 Dec 2007 04:31:42 +0000 http://www.livingstonbuzz.com/blog/2007/12/04/protecting-online-reputation/#comment-23609 Excellent advice Geoff. I have always thought of negative comments in this way. Also, there is something that happens when people know they are being listened too, they generally take it down a few notches. Excellent advice Geoff. I have always thought of negative comments in this way. Also, there is something that happens when people know they are being listened too, they generally take it down a few notches.

]]>