Brian Solis and I began a series of podcasts to discuss the seven principles of community engagement uncovered in the book Now Is Gone (only 14 days until it’s released, now available on Amazon). The first podcast focuses on Audiences versus Communities (approx. 12 minutes in length). You can access the podcast on the Now Is Gone blog, where the entire series will be hosted.
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Trust Me:
Crisis Communications for the Social Web:
List of Change:
Brand and Reputation Are Not Synonymous:
Fragmented Branding - The 21st Century Reality: